Buying

How do I Buy Goods?

• Simply click the “add to cart” button it will add your goods to your Virtual Basket

How do I Pay for Goods?

• Once you completed your shopping click on the checkout button then enter your Billing address and Choose delivery/collection info.

Do I pay at each store I visit?

• No, We have made it smart you can shop at different stores and only pay ONLINE-STORE and we will handle the payment.

When will I be able to collect/receive my goods?

• The seller will provide you with the information.

How secure is my Purchase?

• We make use of Payfast. Payment will be made to Online-Store once the order is honored and proof sent to us the Vendor Receives there money.
• Should the Vendor dishonor the purchase a full refund will be made to you.

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Selling

How do I Sell Goods?

• Simply click on Registration/Login
• Complete the Questions
• Your application will be reviewed on acceptance you will receive a mail.
• Once you logged into your store you can set your store up using the Virtual tools.

How do I receive Payments?

• To safeguard your clients against scams payments will ONLY be made to you once ONLINE-STORE received proof that your client had received his/her order. Payments will be made into your Bank Account we use FNB thus transactions to other banks can take up to  2-3 working days.

What Can’t I sell?

• X-rated products, counterfeit products, livestock.

What courier do I Use?

• You are free to use a courier of your choice

How does the Processing Fee work?

• When Customers make a payment, the payment processing company charges a 4.5% fee of the total order value. This fee gets deducted from the payment your client made.

What is the payment fee?

• The R10 pay-out fee is a charge for every pay-out requested from your ONLINE-STORE into to your bank account. This fee is used to cover the cost incurred by banks during the EFT process.

Can I request withdrawal per transaction?

• You are welcome to do so, but withdrawals per transaction could get costly. We recommend a one-time withdrawal with multiple transactions example once a week, once a day, once a month.